HP Black Ink Cartridge. If the printer is returned to HP, the print sample must be returned with the printer. If inspecting the vents on the ink cartridges did not resolve the issue, continue to the next step. The Virtual Agent is currently unavailable. Let HP identify any out-of-date or missing drivers and software How does HP use product data collected with this service? Please try again shortly. Javascript is disabled in this browser.

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Example of estimated ink levels.

HP Black Ink Cartridge. Do not replace cartridges for vertical streaks in a printout. Examples of defects on a Print Quality Diagnostic report.

HP Photosmart e-All-in-One Printer User Guides | HP® Customer Support

phootsmart Instead, check the paper as described earlier in this document. Examine the vent area on each cartridge, above the HP logo on the top of the cartridge.

The print resolution in normal mode, plain-best mode, and photo-best mode of the same type is up to X dpi. From the Media drop-down list, select the paper type that matches the paper loaded in the product. Please try again shortly.


HP Photosmart, Deskjet 5520 Printers – Black Ink Not Printing and Other Print Quality Issues

Leave a Reply Cancel reply Your email address will not be published. The Print dialog box opens.

For documents with dense printing, such as high contrast graphics or photographs, use HP Advanced Photo Paper for the best results. The Virtual Agent is currently unavailable. Continue with the following troubleshooting steps if your printout contains horizontal streaks or other print quality issues besides vertical streaks.

HP Photosmart driver and Software Free downloads

Paper with ColorLok technology is industry-standard paper that works well with HP ink. Thus, the warranty has been removed from this product. If so, wait 30 minutes after the last cleaning stage to start the first stage of the cleaning process over again.

Select your operating system and versionChange Detected operating system: HP Colour Multipack. Please make a different selection, or visit the product homepage.

Unable to determine warranty status. The quality of a printed document or photo is not as expected. It matches the product: Photoxmart OK or Print from the Print dialog box to start the print job. This could take up to 3 minutes, depending on your computer and connection speed. Some orders may be sent by courier depending on availability.


The printer input tray works with types, such as paper, transparencies, photo paper, envelopes, and cards. See your browser’s documentation for specific instructions.

No software or drivers are available for this product with the selected operating system. Make sure that the color icon on the cartridge label matches the color icon on the slot.

How does HP install software and gather data? Run your finger along the top of the cartridges to feel for any that are protruding, and if any are, press down firmly until each cartridge snaps into place. Your HP printer has an automatic servicing routine that can solve many print quality issues.

For everyday text documents, plain paper with ColorLok technology works well. Service photsmart replace your HP product if you completed all preceding steps. If one of the options phitosmart your paper type exactly, select that option.